aquauk@aquauklest.com | +441174505469 💬
When you place an order or contact us, we collect personal information including your name, email address, phone number, delivery address, and payment details. We also collect information about your browsing behavior on our website through cookies and similar technologies. This helps us understand how you use our site and improve your experience. We may collect technical information such as your IP address, browser type, and device information automatically when you visit our website.
We use your personal information to process your orders, arrange delivery, provide customer support, and send you order confirmations and updates. Your email address may be used to send you marketing communications about new products and special offers, but only if you have opted in to receive these. We analyze website usage data to improve our products, services, and website functionality. Your information helps us personalize your shopping experience and provide relevant product recommendations. We may use your data to prevent fraud and ensure the security of our website and transactions.
We do not sell or rent your personal information to third parties. We share your delivery information with our courier partners solely for the purpose of delivering your order. Payment processing is handled by secure third-party payment providers who comply with industry security standards. We may share information with our installation partners if you request installation services. In some cases, we may be required to disclose information to comply with legal obligations or protect our rights. All third parties we work with are contractually obligated to keep your information secure and use it only for the specific purposes we specify.
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse. Our website uses SSL encryption to protect data transmitted between your browser and our servers. Payment information is processed through secure, PCI-compliant payment gateways and is never stored on our servers. Access to your personal information is restricted to authorized employees who need it to perform their job functions. We regularly review and update our security practices to ensure your data remains protected. Despite our efforts, no data transmission over the internet can be guaranteed to be completely secure.
You have the right to access the personal information we hold about you and request corrections if it is inaccurate. You can request deletion of your personal data, subject to legal requirements for record keeping. You may object to processing of your personal information for marketing purposes at any time. You have the right to withdraw consent for data processing where we rely on consent as the legal basis. You can request a copy of your data in a portable format. To exercise any of these rights, please contact us using the details provided on our contact page. We will respond to your request within one month.
If you have questions about this Privacy Policy or how we handle your personal information, please contact us at aquauk@aquauklest.com or call us on +44 117 450 5469. You can also write to us at AquaNest Showers, 55 Queens Rd, Clifton, Bristol BS8 1QQ, United Kingdom. We are committed to resolving any concerns you may have about your privacy.