aquauk@aquauklest.com | +441174505469 💬
When you place an order through our website, you are making an offer to purchase products subject to these terms. We will send you an order confirmation email acknowledging receipt of your order, but this does not constitute acceptance. A contract is formed only when we confirm that your order has been dispatched or when our sales team contacts you to finalize payment arrangements. We reserve the right to refuse any order at our discretion. Prices are subject to change without notice, but changes will not affect orders already confirmed.
We make every effort to ensure product descriptions, specifications, and prices on our website are accurate. However, errors may occur and we reserve the right to correct any inaccuracies. Product images are for illustrative purposes and actual products may vary slightly in appearance due to natural variations in materials. All measurements and dimensions are approximate. Product availability is not guaranteed until your order is confirmed. If a product becomes unavailable after you place an order, we will contact you to discuss alternatives or provide a full refund.
All prices are displayed in British Pounds and include VAT at the current rate unless otherwise stated. The total price payable will be displayed during the checkout process and confirmed in your order confirmation email. We accept payment by bank transfer, telephone card payment, and secure online payment links. Payment must be received in full before goods are dispatched unless alternative arrangements have been agreed. We reserve the right to cancel orders if payment is not received within seven days of order confirmation.
All products are covered by manufacturer warranties as specified in product descriptions. Warranty periods typically range from one to seven years depending on the product category. Warranties cover manufacturing defects and material failures but do not cover damage caused by improper installation, misuse, or normal wear and tear. To make a warranty claim, you must provide proof of purchase and contact us within the warranty period. We will assess warranty claims and arrange repair, replacement, or refund as appropriate. Your statutory rights are not affected by these warranty terms.
Our liability is limited to the purchase price of the products sold. We are not liable for any indirect, consequential, or special damages including loss of profits, business interruption, or loss of data. This limitation does not apply to death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded by law. We are not responsible for delays or failures in performance resulting from circumstances beyond our reasonable control. Installation of products must be carried out by qualified professionals and we accept no liability for improper installation.
These terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales. If any provision of these terms is found to be invalid or unenforceable, the remaining provisions will continue in full force. Our failure to enforce any right or provision does not constitute a waiver of that right. We may update these terms at any time and continued use of our website constitutes acceptance of updated terms. For questions about these terms, please contact us using the details provided on our website.